TERMS OF DELIVERY
- Please leave your written order (product, weight, quantity), delivery address,
contact person and phone number at firstname.lastname@example.org
- Prices do not include shipping and return charges.
We send weekly with the following rates:
- Urgent Cargus - up to 50kg the price is 15 lei
- from 50 kg for each extra kg add 1,13 lei
For return payment, add 5.5 lei
To calculate your shipping cost, you can obtain weights from the price list.
We also send with other courier companies or with Romanian Post, if clients request it or it can be picked up from us Monday to Friday between 8: 00-17: 00, by appointment.
From receiving the written orders we need approximately 2 business days to prepare the package.
● Payment can be made: return-payment upon receipt of the parcel or bank transfer, the parcel being sent when we receive payment confirmation.
● For legal entities payment is done upon receipt of products for the first order, and for the following orders they can choose to pay at 30 days.
Store your teas in a dark place to preserve the original color.
If you have any questions or are unsatisfied with a product, please contact us (preferably by e-mail):
- phone: 0741 085 422 Monday to Friday from 9.00 to 12.00